Frequently Asked Questions

What is my size?


What are your shipping fees?

Free Ground Shipping on all orders shipped in the continental United States.  If you choose 2 Day or Overnight Shipping additional charges will apply.

What methods of payment are accepted?

Visa, Mastercard and American Express.

How can I get the status of my order?

You will receive a confirmation email shortly after placing your order. You will receive another email providing shipping details when your order is shipped. Should you need additional information you can view details via the MY ACCOUNT page or go to the EMAIL US page to request an update.

How do I return or exchange an item?

Items may be Returned or Exchanged within the first 15 days of shipment. Returns and Exchanges must be sent to the address on our Return Form. Go to the RETURNS AND EXCHANGES page to request easy to follow directions. If a refund is due it will be applied to your credit card account upon receipt of the item.

How do I update my Address, Telephone Number or other account information?

Go to the MY ACCOUNT page to make updates to your account information, or, if you prefer, visit the EMAIL US page to request changes to your account information.